We take immense pride in our craftsmanship. If your item arrives defective, damaged, or mismatched, we arrange a free doorstep pickup and dispatch a brand-new replacement at zero extra cost.
From delivery date
If the product packaging or material was punctured, scratched, or damaged during courier transit.
Flawed zipper tracks, broken hanging hooks, stitch tears, or hardware issues out of the box.
If you received a different color, size, or model than what was originally ordered.
Send a quick WhatsApp message to +91 78018 78997 or email contact@kpmworld.com with your Order ID and 1–2 photos or a short video of the defect within 7 days of delivery.
Our logistics partners (BlueDart / Delhivery) will pick up the item directly from your doorstep within 24 to 48 hours at zero expense to you.
A freshly inspected, brand-new replacement is immediately dispatched with priority air courier, complete with new tracking details.
Our premium support team will assist you within minutes on WhatsApp.