Terms & Conditions

KPM WORLD™

TERMS OF SERVICE

Effective Date: 30 June 2026

Welcome to KPM WORLD™ ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.


1. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide is accurate and complete.
  • You will use this website only for lawful purposes.

2. Products & Product Information

We make every effort to ensure that product descriptions, specifications, images, colours, and prices are accurate.

However:

  • Product colours may vary slightly due to different screen settings.
  • Measurements may have minor manufacturing tolerances.
  • Packaging may change without prior notice while the product quality remains the same.

Such variations shall not be considered defects.


3. Pricing & Availability

All prices are displayed in Indian Rupees (INR).

Prices may change without prior notice.

If a pricing or technical error occurs after an order is placed, KPM WORLD™ reserves the right to cancel the order and issue a full refund where applicable.

Product availability is subject to stock.


4. Order Acceptance

Placing an order does not automatically guarantee acceptance.

We reserve the right to decline or cancel any order due to:

  • Product unavailability
  • Payment failure
  • Incorrect pricing
  • Suspected fraud
  • Incomplete customer information
  • Delivery restrictions
  • Operational limitations

If payment has already been received for a cancelled order, the applicable refund will be processed.


5. Payments

We accept payments through approved payment gateways.

Available payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

Payment availability may vary by location or order.


6. Cash on Delivery (COD)

Cash on Delivery is offered only for eligible locations and customers.

KPM WORLD™ reserves the right to:

  • Verify COD orders before dispatch.
  • Disable COD for selected PIN codes.
  • Restrict COD for customers with repeated failed deliveries or policy abuse.

7. Partial COD Orders

For selected orders, a partial advance payment may be required before dispatch.

The remaining amount, if applicable, will be payable at the time of delivery.

If the order is refused after dispatch or returned due to an incorrect address or customer unavailability, the advance payment may be adjusted towards logistics and operational costs, subject to applicable law.


8. Shipping & Delivery

Estimated delivery timelines are provided for convenience only.

Delivery may be affected by:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier delays
  • Government restrictions
  • Other circumstances beyond our reasonable control

KPM WORLD™ shall not be responsible for delays caused by third-party logistics partners.


9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are advised to review that policy before placing an order.


10. User Responsibilities

You agree to:

  • Provide accurate personal information.
  • Maintain the confidentiality of your account credentials.
  • Not misuse our website or services.
  • Not interfere with the website's operation or security.
  • Not place fraudulent or fake orders.

11. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Product Images
  • Product Descriptions
  • Videos
  • Graphics
  • Icons
  • Designs
  • Layouts
  • Text
  • Branding Elements

is the exclusive property of KPM WORLD™ or its licensors.

No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.


12. Promotions & Discount Codes

Promotional offers, coupons, and discount codes:

  • Are valid only for the stated period.
  • Cannot be exchanged for cash.
  • May not be combined unless specifically stated.
  • May be withdrawn or modified at our discretion.

Orders placed using fraudulent promotional methods may be cancelled.


13. Limitation of Liability

To the maximum extent permitted by applicable law, KPM WORLD™ shall not be liable for indirect, incidental, special, or consequential damages arising from:

  • Website use
  • Product use
  • Delivery delays
  • Third-party service interruptions
  • Technical errors

Nothing in these Terms excludes liability where such exclusion is not permitted by law.


14. Force Majeure

KPM WORLD™ shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Epidemics or pandemics
  • Government actions
  • Internet outages
  • Transportation disruptions
  • Labour strikes

15. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review it to understand how your information is collected and used.


16. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Subject to applicable consumer protection laws, disputes relating to these Terms shall be subject to the jurisdiction of the competent courts in Palanpur, Gujarat.


17. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will always be available on our website and will become effective from the date of publication.


18. Contact Information

KPM WORLD™

Legal Owner: Sohel Patel

Business Address:

First Floor, Near Shifa Park Society
Ghathaman Road
Palanpur – 385001
Gujarat, India

Support Email: contact@kpmworld.com

Customer Support: +91 78018 78997

Business Hours: Monday – Saturday | 09:00 AM – 07:00 PM (IST)


Acknowledgement

By accessing or using the KPM WORLD™ website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.