KPM WORLD™
PRIVACY POLICY
Effective Date: 30 June 2026
Welcome to KPM WORLD™ ("we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, protect, and store your personal information when you visit our website, create an account, place an order, or contact our customer support.
By using our website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website or services.
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- City, State & PIN Code
- Country
Order Information
- Products Purchased
- Order Number
- Order History
- Payment Method
- Delivery Details
- Refund & Return Information
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Language Preferences
- Time Zone
- Website Usage Data
Shopping Activity
We may collect information about:
- Products Viewed
- Products Added to Cart
- Wishlist Activity
- Checkout Activity
- Purchase History
2. Why We Collect Your Information
Your information helps us to:
- Process and deliver your orders
- Verify payments and prevent fraud
- Provide customer support
- Send order confirmations and shipping updates
- Process returns and refunds
- Improve our products and services
- Personalize your shopping experience
- Comply with legal and regulatory obligations
3. Payment Security
KPM WORLD™ does not store your:
- Credit Card Number
- Debit Card Number
- CVV
- UPI PIN
- Net Banking Password
All online payments are securely processed through trusted third-party payment gateways using industry-standard security measures.
4. Cash on Delivery (COD) Verification
To reduce fraudulent orders and improve delivery success, we may verify Cash on Delivery (COD) orders before dispatch.
Verification may include:
- Phone call
- SMS
- WhatsApp message
- Email confirmation
Orders that cannot be verified or appear suspicious may be cancelled at our discretion.
5. Cookies & Similar Technologies
Our website uses cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Improve website performance
- Understand visitor behaviour
- Enhance website security
- Measure advertising effectiveness
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Analytics & Advertising
To improve our website and marketing performance, we may use services such as:
- Google Analytics
- Google Tag Manager
- Google Ads Conversion Tracking
- Meta Pixel
These tools help us understand website traffic, measure advertising performance, and improve the customer experience. They do not provide us with your payment credentials.
7. Marketing Communications
With your consent, we may send:
- Order Updates
- Shipping Notifications
- Return & Refund Updates
- Promotional Offers
- Discount Campaigns
- New Product Launches
- Festival Offers
You can unsubscribe from promotional emails or messages at any time. Transactional communications related to your orders may still be sent when necessary.
8. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties when necessary to operate our business, including:
- Payment Service Providers
- Courier & Logistics Partners
- Technology Service Providers
- Government Authorities (where required by applicable law)
These service providers are expected to use your information only for the services they provide to us.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.
10. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain business records
- Meet accounting and tax obligations
- Comply with applicable laws
When information is no longer required, it is securely deleted or anonymized where reasonably practicable.
11. Your Privacy Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Request deletion of eligible personal information
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details provided below.
12. Children's Privacy
Our website is not intended for children who cannot legally provide consent under applicable law. We do not knowingly collect personal information from such individuals.
If we become aware that personal information has been collected without the required consent, we will take reasonable steps to remove it.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before sharing your information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features.
The updated version will become effective from the date published on this page.
15. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
KPM WORLD™
Legal Owner: Sohel Patel
Business Address:
First Floor, Near Shifa Park Society
Ghathaman Road
Palanpur – 385001
Gujarat, India
Email: contact@kpmworld.com
Phone: +91 78018 78997
Business Hours: Monday – Saturday | 09:00 AM – 07:00 PM (IST)
Privacy Commitment
KPM WORLD™ values your trust and is committed to handling your personal information responsibly, transparently, and in accordance with applicable laws. Protecting your privacy is an important part of delivering a secure and reliable shopping experience.
